Workflows

Turn the rules that live in someone's head into routines that run on their own.

Workflows automate repetitive work and connect Solid to other tools, with no code required (though you can add code when you need it).

How a workflow works

  1. Trigger: what starts it.
  2. Steps: what happens next, one or more actions in order.
  3. Variables: data passed from one step to the next, such as the record that triggered the workflow.

Triggers

TriggerWhen it runs
Record eventA record is created, updated or deleted
ManualSomeone clicks a button on one record, several records or anywhere
ScheduleOn a recurring interval
WebhookAnother system sends an HTTP request

Actions

  • Records: create, update, find or delete records
  • Email: send or draft an email from a connected account
  • HTTP request: call any external API
  • Code: run JavaScript for complex logic
  • Branch: split the path with an if/else condition
  • Iterator: repeat steps for each item in a list
  • AI agent: let an agent process data or propose an action
  • Delay and Form: wait, or ask a person for input mid-way

Ideas

  • Create a follow-up task when a deal moves to Proposal
  • Alert the owner when a deal has had no activity for a week (guide)
  • Send new web leads from a form straight into Solid with a webhook

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