AI

An assistant and agents that work on your records, inside your permissions, with human approval.

AI in Solid works on the real records of your operation, not on general assumptions. It sees only what the person or role using it is allowed to see.

Assistant

Ask questions about your data in plain language: Which deals above $10k have been stalled for 15 days? The assistant searches your records, summarizes what it finds and links to the records it used.

Agents

Agents carry out multi-step tasks:

  • Enrich records with data from external sources
  • Draft follow-up emails
  • Flag deals at risk in the pipeline
  • Route incoming requests to the right team

Agents run inside workflows, so you can combine them with conditions, API calls and approvals.

Human approval

Nothing changes without a person

When an agent proposes a change to your data, Solid shows it as a proposal with Approve and Edit. The change happens only after someone approves it.

Permissions

AI follows your permission model. An agent can only read and change the objects and fields its user or role has access to, so sensitive data stays protected.

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